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AI Phone Receptionist
Answers incoming phone calls with ultra-low latency, holding natural, context-aware spoken conversations
powered by OpenAI and ElevenLabs conversational voice synthesis.
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WhatsApp Messaging
Full bi-directional WhatsApp integration. Handles text conversations with homeowners, asking clarifying questions
and capturing job requirements in real time.
🎙️
WhatsApp Voice Notes
Contractors and clients frequently send voice notes. AndereBel transcribes audio notes instantly, interprets intent,
and responds via intelligent text or audio notes.
🇳🇱
Multilingual Support
Native Dutch and English language support. Seamlessly handles expatriates and international homeowners
while conversing fluently in regional Dutch phrasing.
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Intelligent Job Intake
Automatically extracts service category (e.g. CV-ketel storing, leidingbreuk), problem description, location postal code,
customer availability, and critical urgency levels.
📷
Photo Collection
Prompts homeowners to snap and upload photos of leaks, electrical boxes, or damage directly via WhatsApp,
attaching high-res images to the contractor's job file.
📋
Structured Job Management
Converts unstructured phone chatter and casual chats into structured job records with verified client contact cards,
problem classification, and timestamped audit logs.
📊
Contractor Dashboard
Modern React dashboard displaying incoming jobs, statuses (New, In Progress, Quoted, Completed), conversation transcripts,
and audio recording playback.
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Instant Notifications
Instantly alerts contractors via SMS, WhatsApp, or Push notifications when an urgent customer request arrives,
including a one-click call back button.
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Call Forwarding
Contractors do not need to advertise a new number. Simple conditional or unconditional call forwarding
from their existing mobile/landline routes directly to AndereBel.
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Strict Tenant Separation
Multi-tenant architectural isolation. Each contractor's receptionist personality, customer base, private pricing rules,
and job data are strictly segregated.
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Future Capabilities (Roadmap)
Automated calendar scheduling, recurring maintenance follow-ups, post-service CSAT surveys,
contractor performance analytics, and integration with Dutch marketplaces.